City Hall is Open to the Public
Water/Sewer Billing & Business Licenses - in the Finance Department (first floor)
Open Monday - Friday, 8:00 a.m. - 4:30 p.m.
Or, click here to pay your utility bill online.
Or, click here to submit your business license application online.
Planning and Building (second floor)
Open for walk-ins Monday - Friday, 8:00 a.m. - 12:00 p.m.
Open by appointment Monday - Friday 1:00 p.m. – 5:00 p.m.
Staff is in the process of implementing an online appointment booking platform for people to schedule the afternoon appointments. Appointments can either be in person or via Zoom, whichever is most preferred and most convenient to the customer.
Engineering (second floor)
Open Monday - Friday, 8:00 a.m. - 12:00 p.m. and 1:00 p.m. - 5:00 p.m.
Code Compliance (first floor)
Open Mondays and Thursdays from 9:00 a.m. - 5:00 p.m.
Appointments are strongly encouraged as the Code Compliance Officer is often in the field investigating. Email code-enforcement@burlingame.org, or call 650-558-7208, to submit a complaint or to make an appointment.
City Attorney, City Manager, and City Clerk (first floor)
The front desk is open Monday - Friday, 9:00 a.m. - 5:00 p.m., but appointments are strongly encouraged as the City Attorney, City Manager, and City Clerk are often in meetings offsite. Call 650-558-7204 to schedule an appointment.