Administrative Services Division

The Administrative Services Division consists of our Police Records Bureau and our Communications Bureau (the Public Safety Dispatchers).  

  • The Police Records Bureau is responsible for processing police reports, citations, subpoenas and other related paperwork; staffing the main counter and assisting the public with questions, copies of reports, taxi permits, and vehicle releases; and other essential services.
  • The Communications Bureau is the primary answering point for all 9-1-1 and non-emergency calls for police services in Burlingame. The Public Safety Dispatchers are on duty 24 hours a day, every day of the year. The 9-1-1 center currently handles over 40,000 calls for service annually.