Garbage Utility (Recology)
The City of Burlingame contracts with Recology San Mateo County for residential and commercial solid waste pickup. To be redirected to the Recology San Mateo website immediately, please click here.
Current Recology Rates for Curbside Pickup (effective for February 1, 2017)
Solid waste rates have remained unchanged, and therefore, remain the same as for calendar year 2016. Basic monthly residential and commercial rates for curbside pickup are as follows:
Current Recology Rate Sheet & Service Brochure
For a summary of the commonly used waste collection services and cost, please click here to download the 2017 Rate Sheet in PDF. (available soon)
Note that the Rethink Waste At-Your-Door HHW (Household Hazardous Waste) Program (page 7) expires on December 31, 2016. However, the County's HHW Program is available to all San Mateo County residents. Visit the San Mateo County Department of Environmental Health at smchealth.org/hhw or 650-372-6202 to find out about their safe, convenient and free disposal options. The public recycling center at Shoreway also accepts some Household Hazardous Waste (see page 9).
General Customer Service Information
General customer service inquiries should be directed to Recology San Mateo, such as billing questions and missed pickups. Contact information for Recology San Mateo is as follows:
Recology San Mateo
225 Shoreway Road
San Carlos, CA 94070
Customer Service: (650) 595-3900
Recology San Mateo is going mobile! The Recology mobile app provides information about garbage and recycling schedules as well as reminders for customers. View your schedule and receive collection notifications all from within this app.
Service Day Lookup Tool (by Address)
Holiday Pickup Schedule
To view your holiday pickup schedule, please click here.
Order a Debris Box and Get a Quote Online
To order a debris box and to determine if service is available in your area, please use the Online Debris Box Quote Request Form.
A comprehensive index of frequently asked questions (FAQs) is available on the Recology website. To be redirected to their customer-specific FAQ’s, please see below.
- Single-Family Residential Customer FAQ
- Multi-Family Residential Customer FAQ
- Commercial Customer FAQ
Recycling, Household Hazardous Waste and Free Composting Programs
General Service Questions (Recycling Pickup)
For questions about your garbage, recycling, and compost pickup (as well as general services and billing), please contact Recology San Mateo.
The Shoreway Environmental Center is operated by South Bay Recycling and owned by Rethink Waste, a joint powers authority with 12 member agencies (the cities of Belmont, Burlingame, East Palo Alto, Foster City, Menlo Park, Redwood City, San Carlos, San Mateo, Atherton, Hillsborough, the County of San Mateo, and West Bay Sanitary District).
610 Elm Street, Suite #202
San Carlos, CA 94070
Free facility tours, an online diversion calendar, event calendar, and helpful information about composting and recycling programs are available through RethinkWaste. Please click here to be redirected for more information.
Household Hazardous Waste Programs
Under the heading Household Hazardous Waste Programs (need to eliminate the word Pick-up from the title), we should replace BOTH paragraphs with the same wording above (except without references to the page numbers): Note that the Rethink Waste At-Your-Door HHW (Household Hazardous Waste) Program expires on December 31, 2016. However, the County's HHW Program is available to all San Mateo County residents. Visit the San Mateo County Department of Environmental Health at smchealth.org/hhw or 650-372-6202 to find out about their safe, convenient and free disposal options. The public recycling center at Shoreway also accepts some Household Hazardous Waste.
The San Mateo County of Environmental Health also (separately) provides a similar service. Please contact (650) 655-6202 for additional details.
Free Compost for Residents Available at the Shoreway Environmental Center
Residents can receive free compost year-round at the Shoreway Environmental Center. Please click here to be redirected to information about the free composting program.
More Green Tips and Other Resources
RecycleWorks is operated by the County of San Mateo and has comprehensive and additional information about green programs. For more information, please contact:
RecycleWorks - County of San Mateo
555 County Center, 5th Floor,
Redwood City, CA 94063